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Shipping Process

How Long Will Tests Take to Ship? Due to an increase in demand, it may take up to 2-3 business days after your order is placed for kits to leave our fulfillment center. You should receive your order within 2-8 business days after it is shipped (within 1 business day...

Refund, Cancellation and Replacement Policy

Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the...

What is the turn-around time for testing?

The turn-around time for each test is based on the complexity of the test and the instrumentation required. In many cases, we can return results within 24 hours. In our test-menu we list typical turn around times. If you have questions, you can always contact us....

Can I order test kits online?

Tests can be ordered by patients directly through our online store. Once the test is ordered it will be put in the mail and shipped to you. We provide free return service once the test is complete. Once the full cycle is complete, the results will be posted in our...
Applied InGENuity Diagnostics