by Shahriar Nipun | May 21, 2023
A: Our billing team is available to assist you with all of your billing questions. You can reach them at 877-277-5439. They are available Monday – Friday from 8:00 AM – 5:00 PM EST.
by Shahriar Nipun | May 21, 2023
A: Unfortunately lab tests are not always 100% accurate 100% of the time and test results may vary depending on the following: Where the test is conducted — for example, at home, a testing site, or a clinic If the test was performed as recommended However, we can...
by Shahriar Nipun | May 21, 2023
A: Our goal is to provide the most cost-effective tools for Care providers to give timely, accurate, and validated information to their patients. We do not believe that medical testing should overtly expensive. We offer a variety of ways for you to pay us. As usual...
by Shahriar Nipun | May 21, 2023
A: The results will be emailed to you directly from our Lab in Orlando, FL. You can also login into our patient portal. Please allow 24 hours for the tests to be posted.
by Shahriar Nipun | May 21, 2023
A: Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in...
